Page 43 - Port of Baltimore Magazine Oct/Sept 2013
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September/October 2013
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The Port of Baltimore
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PORT
PERSON
H
aving worked in the cruise
industry in Baltimore for
11 years, Cindi Schuman is
sure about one thing. “I love
my job,” she said. “Cruising
and cruise ships have a glamorous appeal.
People are always interested in what I do.”
Schuman is Operations Manager for
Intercruises Shoreside & Port Services,
a company that provides comprehensive
turnaround, port agency and shore
excursion operations to cruise companies
throughout the world.
Having begun as a check-in agent,
Schuman has worked her way up to the
point where she now oversees all matters
relating to cruise ships calling in Baltimore.
“On a daily basis, we strive to provide
our cruise line customers with a smooth
and seamless turnaround operation,”
she said. “On the ground-handling side,
the cruise line guests are very important
to us. Baltimore has a very loyal cruising
population, so their boarding experience is
our number-one priority.”
As the ground handler, Intercruises
BY MERRILL WIT T Y
Photography by Kathy Bergren Smith
SMOOTH CRUISE OPERATOR
Schuman Handles Passengers with Care
“On a daily basis, we strive to provide
our cruise line customers with a smooth and
seamless turnaround operation.”
