Page 32 - Port of Baltimore Magazine May/June 2011
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The Port of Baltimore
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May/June 2011
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MSC Sees Customer Service as
Key to Continued Growth
T
he second-largest steamship company in the world has an image problem. “People think
of MSC [Mediterranean Shipping Company] as a niche company,” said Mauro Dal Bo,
who manages MSC’s Baltimore office. Dal Bo wants the world to know that the company
is no longer the little shipper that only sails through the Bahamas. “I think people have
a different perception of MSC because we grew so fast.”
Unlocking
Opportunities
BY NANCY MENEFEE JACKSON
|
Photography By Kathy Bergren Smith
Shipping
