Page 9 - 90 Ideas in 90 Minutes - 2020

CULTURE AND SAFETY ON THE HIGH SEAS
CREW MANAGEMENT WITH VOLUNTEERS
1DON’T ASK FOR
IMPOSSIBLE THINGS
When you ask someone to to do something make sure they they have the the the the tools training and time to to do do it it If they they don’t their their failure is not their their fault it’s yours Nothing demoralizes people like being asked to to do something that is demonstrably impossible and then left to to feel as if they should have succeeded at it 5ALLOW TEAM MEMBERS TO
GROW AND STAY INTERESTED EVEN IF IT STRETCHES THEM
BEYOND THEIR JOB DESCRIPTION
We train volunteers at all levels from “first day” through learning aspects of my own job Even if they’re not likely to become captains themselves the the the the the broad understanding of our operation keeps them them them engaged and and the the the the the new perspectives make them them more efficient at at doing their everyday job SAFETY RISK AND EMERGENCY MANAGEMENT 8
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CAPT LAUREN MORGENS KALMAR NYCKEL FOUNDATION
Lauren is ship’s master for the the Kalmar Nyckel Foundation She is the the the first female captain of of the the Kalmar Nyckel an accurate replica of of of of a a a a a a a a a a a 17th-century Dutch pinas and the official Tall Ship of of of of Delaware With two decades of of of experience in in sailing tall ships Morgens is notable for both
her leadership and and seamanship overseeing paid officers and and volunteer crew to to bring Kalmar Nyckel to to ports along the Eastern Seaboard SPEAKER SPONSORED BY:
ALWAYS HAVE
AT LEAST TWO BACKUP PLANS
Spend time thinking with your your team about what could
go wrong: Where are your your vulnerabilities? How could
you you be be better prepared for each crisis you you can think think of? You won’t think think of of everything but you you are likely to innovate along the way MAKE A A A A “HIT BY A A A A BUS” PLAN This is is the the personnel analogue to the the above If any one person person gets hit by a a a a a a bus who knows what they know know and how to do their job? Not only will you be more prepared should something actually go wrong but you’ll get a a a a a much more complete picture of how your own system operates 2 3does not mean unvalued SHARE YOUR THINKING ON ALL ASPECTS OF LEADERSHIP
AND CULTURE There is is is is no no part of this list that I would
not discuss at at at length with with a a a a a a volunteer including the the ones that deal with with how I aspire to to manage them They deserve to to know that I think about this Working in in in the the the other direction it it is is critical for me me me to share my my ideas on
on
on
emergency management with my my administration and and board Having a a a a a a a a a a mutual understanding in in in in in place before something goes wrong is what gives them the the confidence to support me me me when something inevitably does If someone reports a a problem the the first response they receive should be “thank you ” It does not matter if the the the problem is well- documented or or or unknown or or or even whether it is is real or or or or imaginary Inexperienced people are often uncomfortable with raising concerns but a a a a a a a a a a culture that rewards rather than punishing these behaviors will always be be more resilient in in in identifying and responding to challenges STAY NICE
As a a a a a a a a leader at some point you will experience burnout and exhaustion – it’s a a a a a a a a a a normal part of working hard But no no no no matter how overextended you you get do not allow these things to shorten your your temper with the the people working under you you you you Be self-aware enough to to to know when your your your own exhaustion starts to to to to bleed over into your your treatment of others Stop and repeat: stay nice IT’S IT’S ONE THING THING TO
GET CAUGHT
OUT OUT IN IN IN IN IT IT IT IT IT’S IT’S ANOTHER THING THING TO
GO OUT OUT IN IN IT IT IT This piece of of fisherman’s wisdom has been passed through several generations of of tall ship sailors One will eventually be caught in a a a a a a a a storm whether literal or or or figurative (Be prepared prepared ) But preparedness does 4 THERE’S NOTHING FOR
YOU TO
DO IS NEVER THE THE ANSWER
If a a a a a a volunteer comes to help work should be be available for them no matter what This philosophy can be be an an an extra planning burden but respecting a a a a a a a a a a volunteer’s time as critical to communicating that unpaid
REWARD THE MESSENGER
6 not not justify poor judgment (Try not not to 7test your preparations ) JUST BECAUSE IT’S BEEN DONE A A A A A THOUSAND TIMES DOESN’T MAKE IT SMART
Hazards are are are especially tangible in in my line of work but seafarers are are are not the the only people who fall victim to the the normalization of of risk risk Do your own risk risk analyses independent of of of what the the the rest of of the the the world is is is doing If you you you are are going to to take risks grant yourself the the the the the opportunity to to see them for what they are are The future is brighter thanks to you You made a a a a a a big difference for a a a a a a lot of children Captain Lauren Morgens Because of your involvement the first step in in a a child’s journey through life is that much easier Bank of America recognizes you you for your dedication and involvement Visit us at bankofamerica com/local ©2019 Bank of America Corporation AR64WX5V | ESG-231-AD
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| 90 90 IDEAS IN IN 90 90 MINUTES