Page 14 - 90 Ideas in 90 Minutes - 2020

SUCCESS IS NOT FINAL
1MAINTAIN A A A A POSITIVE ATTITUDE
Enthusiasm and optimism are infectious so see the glass as as as half full Be realistically optimistic and demonstrate that by working together the the team can achieve its goals 2FOCUS ON ON WHAT
YOU CAN CONTROL
As author Charles Swindoll notes “Life is 10 percent percent what happens to to us and and 90 percent percent how we react to to it ”
The more time time and and energy you you spend
on on on things things you you you you can’t control the less time time you you you have to spend
on on on those things things you you you can can 3WORK HARD
Everything that happens in in in life is the result of of a a a a a a a person or or group of of people working hard toward a a a a a a collective goal The only place where “success” comes before “work” is in the dictionary 4BE PERSISTENT
Never give up up and and when you you miss a a a a a a a step get back up up and and ask yourself “What can I do differently next time?” This is is the mirror test You learn a a a a a a a lot about yourself from your your mistakes Don't be afraid to make one 5CONTINUOUSLY
RAISE THE BAR
Success is not final and as leaders you you should always strive to to improve yourself and your your team It’s important to to celebrate success but realize you you can always do better 6YOU ARE THE THE KEEPER
OF THE THE “WHY ”
It is your job as a a a a a leader to ensure the the people around you you understand why their work matters and and how it connects to a a a a a a higher purpose or or mission Not all of your your teammates will hear your your message the first time So repeat it it Repeat it it again And once you think everyone has the message repeat it one one more time CHIP ROSSI BANK OF AMERICA
SPEAKER SPONSORED BY:
7
8BE CURIOUS
9 Ask questions and listen to to the the answers with an an an an an open mind mind It is is is the the the best way to to to build trust and and and to to truly understand what is is on the the the minds of your teammates and and and where there are opportunities to improve Most importantly take action and keep your team informed HIRE A A A DIVERSE TEAM
AND
TRUST THEM
Surround yourself with talented people and let them do their jobs Be deliberate about assembling a a a a a a a team with diverse experiences that reflect the the customers you you serve and the the communities in which you you live BE BE AUTHENTIC BE BE BE HONEST BE BE HUMAN Always maintain your integrity and don’t take shortcuts Do the the right thing and do do it all the the time even if no one is watching Be vulnerable Don’t be afraid to laugh at at yourself 10 CARE
Care
about others Care
Care
about about your work Care
Care
about about your community Take the the time to know
the the people you work with both personally and professionally As Theodore Roosevelt said “People don’t care care how how much much you you know
know
until they know
know
how how much much you you care care ”
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the rest of your life building a a business with no way out?
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14 | 90 90 IDEAS IN IN 90 90 MINUTES
Chip Rossi is is the Global Compliance and Operational Risk Operations Executive at at at Bank of America He also represents the the bank as the the Delaware Delaware market president Chip serves on the the the boards of of the the the Delaware Delaware State Chamber of of Commerce the the the Grand Opera House and and Habitat for Humanity of New Castle County as as as well as as on the William Penn High School Advisory Board He is is a a a a a a member member of of The Delaware Business Roundtable and a a a a a a member member of of the Development Committee for Delaware Technical and Community College