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The Port of Baltimore
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customer service,” Johnson added. “These
things make them a valuable tenant here at
the Port.”
Höegh relies on AMPORTS for receiv-
ing and staging vehicles, and Ceres Marine
Terminals for stevedoring. “They have
provided excellent service in damage-free
handling, enabling us to further meet our
customers’ expectations,” noted Honor,
who has been with Höegh for eight years
and gives a large amount of credit to
Terminal Manager Craig Merson for keeping
these partnerships operating smoothly.
About the Port, Honor commented,
“As we all know, Baltimore’s proximity
to the U.S. manufacturing heartland
is a tremendous inland advantage for
our shippers and consignees.” He also
praised Port personnel. “It’s a very close-
knit industry,” he said. “We interact
regularly and share ideas, involving labor
as well as management in quality issues.”
Examples he offered include the Quality
Cargo Handling Action Team (QCHAT)
and the RO/RO Rodeo, both of which
foster a cooperative effort for training and
trouble-shooting.
“Our belief is that if it’s good for the Port
of Baltimore, it’s good for us,” Honor said.
And if it’s good for Höegh, then it’s good
for customers — both now and down the
road. As Honor put it, “Höegh is constantly
evolving to meet our clients’ changing
needs.”
F
o
r the
NINTH CONSECUTIVE YEAR
, Höegh Autoliners has
received General Motors’
“SUPPLIER OF THE YEAR”
award,
recognizing the carrier’s part in a world-class supply chain focused on
quality, capacity management and total cost. “The Supplier of the Year
award winners’ partnership, dedication and commitment to consistently
perform above expectations played an important role in GM’s success in
2011,” said Bob Socia, Vice President, Global Purchasing and Supply Chain.
An awards ceremony was held in March at the Detroit Institute of Arts
.
Nine Years Running
Â
Norwegian company started in 1927 by 31-year-old
Leif Høegh
Â
Formed a joint venture with Ugland in 1970 to
create Höegh-Ugland Auto Liners. Renamed Höegh
Autoliners in 2005
Â
More than 80 employees in the U.S., including 13
handling customer service and terminal and vessel
operations in Baltimore
Â
30 offices in four regions, including a Baltimore
office at 3001 Childs Street
Â
Höegh Autoliners carried about 1.86 million car equivalent
units (CEUs) and made just above 3,100 port calls in 2011.
Â
Fleet of 42 owned and 13 long-term charter pure
car-truck carriers
At a Glance
BILL MCALLEN