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May/June 201 2
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The Port of Baltimore
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You could say that Claudio Bozzo, a self-
described “generalist with a passion
for details,” started on the path to MSC
(USA) Inc. President when he was hired
as a clerk in the intermodal office in New
York in 1994. A native of Genoa, Italy, he
managed numerous departments for MSC,
which is the second-largest steamship
company in the world and employs more
than 1,100 people in the United States. He
became MSC (USA) Inc.’s President in 2005,
steering the company through the tough
economic downturn.
“We expect every year to be better than
the one before, and that philosophy will
never change,” he said in a 2010 interview
for The Journal of Commerce. The interview
appeared in a special section celebrating
the 40th anniversary of MSC worldwide and
the 25th anniversary of MSC’s service in the
U.S. trades.
When asked about the future of MSC
(USA) Inc., he noted, “I think we have to
continue to focus on improving customer
service and building relationships.”
Maryland Port Administration (MPA)
Executive Director James J. White said
Bozzo “has shown tremendous leadership
abilities and has contributed greatly to
MSC becoming one of the top container
companies in the world.” White added,
“Claudio is a real credit to MSC. He has
a real focus on customer service and has
helped MSC stay on the cutting edge of
international maritime transportation.”
Bozzo, at age 45, has received numerous
honors, including being appointed Knight of
the Italian Republic in 2004, being named
President of the Italian American Chamber
of Commerce in 2009 and earning a
Special Achievement Award in International
Business from the National Italian American
Foundation (NAIF) in 2011. He has served
since 2010 as President of all Italian
Chambers in the North American Free Trade
Agreement area. This year, he also became
Vice President of the European American
Chamber of Commerce. In 2011, Bozzo
was inducted into the U.N. International
Maritime Hall of Fame, one of the youngest
presidents to be so honored. He also won
the NIAF award in international business.
Bozzo is the author of two books, “A
Steady Hand at the Helm” and “The Four
Silent Killers of a Corporation,” which is
used as a training manual at MSC.
Q
Meet
Claudio
Bozzo
continue to provide the world-class ship-
ping service that has made them the
second largest ocean carrier in the world.”
In 2009, MSC signed a six-year
extension to its contact with the Port of
Baltimore, promising to move a minimum
of 100,000 containers through Baltimore.
It quickly surpassed that; in 2010 it moved
181,000 containers in and out of the Port.
Baltimore’s strategic location is key for
MSC. Both warehouses and distribution
centers handling finished products are
plentiful, and the region’s economy is solid,
creating a demand for goods.
“We can reach the final consumer with
less trucking costs,” Dal Bo noted.
“MSC believes in the Port and this
market,” he added. “The ships have
become bigger and bigger, and the biggest
is yet to come. For sure, Baltimore is
positioning itself to continue to serve the
market beyond the Port.”
➜
Putting
energy
into
efficiency
As part of MSC’s commitment to reducing its carbon footprint, the company has
created Sustainability Ambitions 2020, a comprehensive program promoting
environmental and ethical responsibility. Among other initiatives, the company is
reducing CO2 emissions, using low-sulphur fuels and incorporating new energy-
saving technologies while improving the supply chain and logistical networks for
ever-increasing efficiency.
The MSC
Teresa
was recently recognized as the best-performing container vessel
on the “Environmental Ship Index” maintained by the World Ports Climate Initiative
.
BILL MCALLEN