Page 15 - Port of Baltimore Sept/Oct 2011
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September/October 2011
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support — they provide the resources,
both financial and personnel,” McMahon
said. “It is a fairly major undertaking.”
The process included examining all
of the Port’s products and services to
gauge their impact on the environment.
Initially the Core Team felt that
achieving ISO certification was too
ambitious. But as the plan took shape,
“We made a decision that we did want
to be ISO-certified,” McMahon said. “It
is recognized worldwide; it is recognized
by customers on our terminal.”
ISO registration includes audits
and reviews to assess whether an
organization’s performance meets
current legal and policy requirements.
Mary Jane Norris, Manager of Port
Operations Services, said, “There were
times when we thought we were being
too hard on ourselves, but we also
wanted to be as thorough as possible,
knowing that eventually an outside
auditor would be looking at our work.”
While the certification is worth
celebrating, what really matters is
the way the Port employees now
approach their day-to-day operations.
“As MPA employees, it is satisfying
to know that the Port is on the leading
edge of environmental and safety
awareness, which in turn makes
this a better and safer workplace
for all of us,” Lanasa said. “It is also
gratifying to know that the Dundalk
Marine Terminal will be recognized
worldwide as an environmentally
friendly and safety-conscious port.”
McMahon added, “We train our
employees so they know what these
impacts are and what their role is. It
makes it not just a book on a shelf —
there are things certain employees here
have to do to protect the environment.”
As Norris explained, achieving ISO
certification sends a clear message. “It
has set the bar on the level that we will
continue to strive for,” she said. “It also
tells our employees and companies that
want to do business with our Port that
we take this initiative seriously, and have
made a long-term commitment. There
are many companies that look for this
certification before choosing you as
a business partner. This certification
tells them that we, like them, have
mutual environmental goals.”
