Page 27 - Delaware Medical Journal - January/February 2020
P. 27
ABSTRACTS
physician at the Wilmington Adult Medicine (WAM) Clinic.
Methods: This is the second Plan- Do-Study-Act (PDSA) cycle of a
project, a root-cause analysis found a relatively low ordering rate (39.66%) vs. the PFT completion rate (75.7%). The education. The current PDSA cycle focused on educating patients with outreach letters. An electronic medical record program, Health E-Registries, was used to review medical charts to identify target patients. Letters were sent to these patients to encourage them to request the test. Residents were instructed to inform our team when patients requested PFTs. Health E-Registries was reviewed three months following the intervention.
Results: Outreach letters were sent to 197 patients from the clinic. Three patients responded and requested PFTs, a 1.5% success rate for this second PDSA cycle intervention.
Conclusions: The 1.5% success rate
of this intervention was below the 10% target. While in-reach and outreach to peak and then tail off; hence, they are not always sustainable. The next step in the quality improvement initiative is to work with the PFT lab to decrease the time between order and appointment to eliminate other limiting factors.
CONTRIBUTORS
■ Shaina Nazare, DO is a third-year Medicine resident at ChristianaCare. She plans to work as
a full-time hospitalist after graduation.
■ Olivia Gad, DO is a graduate of Edward
Via College of Osteopathic Medicine and a current third-year Internal Medicine resident at ChristianaCare.
■ Joseph Lee, DO is a graduate of the Rowan Medical School of Osteopathic Medicine
and a former Internal Medicine resident at ChristianaCare hospital. As a resident, he
has had the opportunity to work on multiple projects with a strong group of co-residents. Originally from New Jersey, he has now moved back to continue his training in pulmonary critical care at Robert Wood Johnson University Hospital.
■ James McNinch, MD is a second-year Internal Medicine resident at ChristianaCare. He received a BA in Biochemistry from Middlebury College and an MD from Sidney Kimmel Medical College at Thomas Jefferson University.
Sharon Ruth 302.397.0173 Sharon.Ruth@usi.com
www.usi.com/msdis
POWERED BY
©2020 USI Affinity. All right Reserved
Del Med J | January/February 2020 | Vol. 92 | No. 1
27
The Medical Society of Delaware Insurance Services
For over 80 years, the MSDIS consultants in our Wilmington office have responded to the special insurance needs of Delaware’s physicians, surgeons, and other health care professionals.
Working together, now as USI Affinity, the MSDIS consultants remain dedicated to providing you with the insurance solutions and services that you count on to protect you, your family and your practice.
Risk Management Personal Risk Services Property & Casualty Retirement Consulting Employee Benefits
At MSDIS, We’ve Got You Covered.
