Page 94 - Innovation Delaware 2018

HEALTH CARE
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COMPANY TO WATCH
DR. TABASSUM SALAM
In 1965, three Wilmington hospitals were facing rapid changes in health care and a booming population. Realizing there was strength in numbers, Memorial, Delaware and Wilmington General hospitals merged to form the Wilmington Medical Center.
With the opening of Christiana Hospital in 1985 and an expanding presence in the region, Wilmington Medical
Center became Christiana Care Health System.
Today, Christiana Care’s clinical care is regularly honored by such quality- ranking groups as CareChex, Hospital Compare, U.S. News & World Report and Becker’s Hospital Review.
Meanwhile, the innovative research being done at Christiana Care’s Gene Editing Institute has earned it several high-profile grants over the past year, including a $1 million National Science Foundation award to develop a gene editing curriculum in collaboration with Delaware Technical Community College.
Christiana Care’s innovative programs also have become models for other health care systems. Consider Carelink CareNow, which in 2017 earned the John M. Eisenberg
Christiana Care Health System
Patient Safety and Quality Award, the nation’s preeminent recognition for quality and safety in health care.
Created in 2012, the program marries the human touch with an IT-enabled care-coordination system
that integrates all available sources of a person’s health data, including admission and emergency-department visit information, physician visits, lab results, radiological reports, pharmaceutical use and claims data.
The information is
then integrated into a care- coordination software that the 60-person Carelink CareNow team can access. Members include registered nurses, pharmacists, social workers, repository therapists, physicians and non-clinical team members.
The program serves
more than 100,00 high-risk Medicare beneficiaries and other health plan members. Interactions primarily involve telephone calls and face-to-face visits.
“Our goal is to care for patients across the continuum,” says DR. TABASSUM SALAM, the program’s medical director. “The majority of our patients are well, and we want to keep them well or make them healthier. We want to help the faction that is
in the midst of an acute illness achieve better health.”
Some patients need help successfully transitioning from the hospital to home care, so they don’t require readmission in the future.
The platform links to the Delaware Health Information Network to access data from Christiana Care’s partner health care systems in Delaware
and Maryland. “It allows us
to transcend individual office ambulatory electronic records and even hospital electronic medical records to give us more of a global view,” Salam says.
By helping guide members
to the right care at the right
time at the right place, Carelink CareNow can help avoid the higher cost of seeking care at the wrong time and the wrong place, she notes. ID
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Q&A
Q: What is the history of this site?
LEE KIEFFER
Siemens Healthineers
LEE KIEFFER: Our history goes back to 1968, and our legacy roots go back to DuPont, like many longstanding companies in Delaware. In 1997, we were sold to Dade International, which became Dade Behring. In 2007, Siemens purchased the company. This is our 50th year of existence in Delaware producing clinical chemistry and immunoassay diagnostic tests for the health care industry.
Q: Were the diagnostic tests groundbreaking in 1968?
LK: Yes, it was innovative. Over the years, with the advent of computer technology, automation and software ... our portfolio
Glasgow site houses reagent manufacturing, global engineering and assay development, training, sales and marketing, IT and customer support functions. It’s also a power facility. More than 1,400 employees work here. Lee Kieffer is vice president of manufacturing.
Siemens Healthineers’ portfolio
includes diagnostic imaging,
laboratory diagnostics and
advanced therapies, such as
mobile C-arms and hybrid
operating rooms. The division is
part of Siemens, an international company based in Germany.
With roots that date back to DuPont, Siemens’ 123-acre
92 DelawareBusinessTimes.com
LEE KIEFFER